Introduction to Text & Voice Polling

Telerivet makes it easy to create and conduct automated polls/surveys via text messages or voice calls. As people respond to your poll, you can to view and export responses from the Telerivet web app.

Each text poll can contain one or more multiple-choice or open-ended questions, and can be distributed to respondents via SMS, chat apps like WhatsApp, or any other method, such as radio, TV, or print. 



Telerivet also supports automated voice polls that can contain one or more questions and accept multiple-choice or numeric responses via the touch-tone keypad, as well as open-ended audio responses:



To create an automated text or voice poll, go to your Services page on Telerivet, click Add New Service.

For a text poll, click Poll under the "Featured" category, or under "Polls and Feedback". For a voice poll, click the "Polls and Feedback" tab, then click Voice Poll.

The following sections provide an introduction to help you get started with conducting polls on Telerivet:

1. Creating Text Polls
2. Creating Voice Polls
3. Testing Your Poll
4. Distributing Text Polls
5. Viewing and Exporting Poll Responses
6. Manually Coding Poll Responses
7. Tracking and Reminding Non-Respondents
8. Ending Your Poll
9. Conducting Multiple SMS Polls