User Guide

Getting Started (Video)

Messages

11 articles
Introduction to Messages Page
Sending and Scheduling Messages
Exporting Messages
Message Statuses
Multipart & Unicode SMS Messages
Short Links & Click Tracking
More...

Contacts

8 articles
Introduction to Contacts Page
Importing and Exporting Contacts
Organizing Contacts into Groups
Searching Contacts
Contact Filters and Dynamic Groups
Adding Custom Fields
More...

Campaigns

1 articles
Introduction to Campaigns

Routes

6 articles
Introduction to Routes
Adding a Route
Managing Your Routes
Defining Custom Routes
Sharing Routes in Multiple Projects
WhatsApp Integration

Telerivet Gateway App

7 articles
Introduction to Telerivet Gateway App
Customizing App Settings
Increasing Sending Rate Limit
Maintenance Instructions
Monitoring your Android Phone
Troubleshooting App Problems
More...

Voice Calls

7 articles
Introduction to Voice Calls
Configuring Voice Functionality
Custom Call Flows
Person-to-Person Calls
Call Forwarding
Voicemail
More...

Automated Services

7 articles
Introduction to Services
Creating Auto-Replies
Creating a Subscription Service (Opt-In/Opt-Out)
Testing and Debugging Your Services
Ordering Multiple Active Services
Custom Data Tables
More...

Polling & Data Collection

10 articles
Introduction to Text & Voice Polling
Creating Text Polls
Creating Voice Polls
Testing Your Poll
Distributing Text Polls
Viewing and Exporting Poll Responses
More...

Custom Actions

7 articles
Introduction to Custom Actions
Using Variables in Custom Actions
Creating Conditions
Combining Actions and Conditions
Creating Custom Variables
Writing Custom Code
More...

Natural Language Understanding

1 articles
Introduction to Natural Language Understanding

Airtime Transfer

7 articles
Introduction to Airtime Transfer
Configuring Airtime Transfer
Sending Airtime to Contacts
Sending Airtime to Your Android Phone
Sending Airtime Automatically
Viewing & Managing Airtime Transfers
More...

Accounts & Projects

9 articles
Introduction to Accounts & Projects
Granting Access to Other Users
Managing Multiple Projects
Account Security
Custom Domain Name
Service Plan Limits
More...

Data Visualization

2 articles
Time Series Charts
Custom Dashboards

Mobile Money Receipts

2 articles
Introduction to Mobile Money Receipts
Accepting Mobile Money Payments Online

Developer API

2 articles
Introduction to Developer API
Calling API from browser, smartphone, or desktop apps

General Information

4 articles
Getting Started
Integrations with Other Software
Changelog
Data Privacy Compliance Tutorials