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User Guide

Getting Started (Video)

Messages

11 articles
Introduction to Messages Page
Sending and Scheduling Messages
Exporting Messages
Message Statuses
Multipart & Unicode SMS Messages
Short Links & Click Tracking
More...

Contacts

8 articles
Introduction to Contacts Page
Importing and Exporting Contacts
Organizing Contacts into Groups
Searching Contacts
Contact Filters and Dynamic Groups
Adding Custom Fields
More...

Routes

5 articles
Introduction to Routes
Adding a Route
Managing Your Routes
Defining Custom Routes
Sharing Routes in Multiple Projects

Telerivet Gateway App

7 articles
Introduction to Telerivet Gateway App
Customizing App Settings
Increasing Sending Rate Limit
Maintenance Instructions
Monitoring your Android Phone
Troubleshooting App Problems
More...

Voice Calls

7 articles
Introduction to Voice Calls
Configuring Voice Functionality
Custom Call Flows
Person-to-Person Calls
Call Forwarding
Voicemail
More...

Automated Services

7 articles
Introduction to Services
Creating Auto-Replies
Creating a Subscription Service
Testing and Debugging Your Services
Ordering Multiple Active Services
Custom Data Tables
More...

Polling & Data Collection

10 articles
Introduction to SMS & Voice Polling
Creating SMS Polls
Creating Voice Polls
Testing Your Poll
Distributing SMS Polls
Viewing and Exporting Poll Responses
More...

Custom Actions

7 articles
Introduction to Custom Actions
Using Variables
Creating Conditions
Combining Actions and Conditions
Creating Custom Variables
Writing Custom Code
More...

Natural Language Understanding

1 articles
Introduction to Natural Language Understanding

Airtime Transfer

7 articles
Introduction to Airtime Transfer
Configuring Airtime Transfer
Sending Airtime to Contacts
Sending Airtime to Your Android Phone
Sending Airtime Automatically
Viewing & Managing Airtime Transfers
More...

Accounts & Projects

8 articles
Introduction to Accounts & Projects
Granting Access to Other Users
Managing Multiple Projects
Account Security
Custom Domain Name
Service Plan Limits
More...

Mobile Money Receipts

2 articles
Introduction to Mobile Money Receipts
Accepting Mobile Money Payments Online

Developer API

2 articles
Introduction to Developer API
Calling API from browser, smartphone, or desktop apps

General Information

4 articles
Getting Started
Integrations with Other Software
Changelog
Data Privacy Compliance Tutorials
Product
  • Core Features
  • Text Messaging
  • Voice & IVR
  • Advanced Features
  • Android SMS Gateway
  • Virtual Numbers
  • Custom Sender IDs
  • SMS Shortcodes
  • VOIP Providers & Devices
  • Airtime Topup & Transfer
  • Pricing
Solutions
  • Retail & Commerce
  • Healthcare
  • Media
  • Education
  • Research & Data Collection
  • Logistics
  • Democracy & Advocacy
  • Events
  • Microfinance
  • Mobile Networks & SMS Aggregators
Resources
  • User Guide
  • API Documentation
  • System Status
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About
  • About Us
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