• Introduction to SMS & Voice Polling
    Telerivet makes it easy to create and conduct automated polls/surveys via SMS or voice calls. As people respond to your poll, you can to view and export responses from the Teler...
  • Creating SMS Polls
    In order to set up a new SMS poll with Telerivet, go to your Services page, click Add New Service, then click Poll. Initially, Telerivet will show an example multiple-choice ...
  • Creating Voice Polls
    In order to set up a new automated voice poll with Telerivet, go to your Services page, click Add New Service, click the Voice tab, then click Poll. Initially, Telerivet will...
  • Testing Your Poll
    After defining the questions and settings for your poll, you can test it by simulating messages or calls to make sure it works as you expect before sending it out to real users....
  • Distributing SMS Polls
    Telerivet makes it easy to distribute SMS polls in three ways: Sending the first question of the poll to a list of respondent phone numbers via SMS Publishing the first ...
  • Viewing and Exporting Poll Responses
    As people respond to your poll, the results will automatically update on your Services page, and any multiple-choice questions will be displayed as a bar graph: When view...
  • Manually Coding Poll Responses
    For multiple-choice questions, Telerivet automatically computes statistics and displays them in a bar graph. However, for open-ended questions, Telerivet does not automatically ...
  • Tracking and Reminding Non-Respondents
    After you send out an SMS poll, you might find that not everyone responds. For some people, it might take a little extra nudge in order for them to reply. Because of this, Teler...
  • Ending Your Poll
    To end your poll, just click the "on/off" switch for your poll on your Service page. Disabling your poll will still allow you to view and export your poll results, but will p...
  • Conducting Multiple SMS Polls
    Each project on Telerivet can have multiple automated services active at the same time, including polls. When you use the "Send poll" function with an SMS poll, subsequent in...